We provide free shipping for all retail orders above $100 within Australia.
We can ship internationally as required but will provide you with a shipping price on request. As per international customs requirements, any Duties and Taxes charged by your country will be for your account.
Our objective is to get your goods to you as quickly as possible with least amount of drama. We will ship your order out on the next business day from date of receiving your order.
We use DHL and StarTrack for all domestic services and can guarantee an overnight service (next business day delivery) to most major metro areas.
For not so Metro Areas, transit times will likely be an extra day or two.
If you live out in the sticks, it could be as long as 2 weeks. If you have any queries about transit time please contact us and we can advise you.
Please contact us directly for shipping of wholesale orders.
Our products have been stringently quality checked and assessed, however, in the unlikely event that there is an issue with your purchase, please contact us immediately.
We do not refund purchases but will gladly replace a faulty item, once the original purchase has been returned to us in the original condition and packaging (return shipping at your expense).
We cannot accept items that have been used and then returned.
We accept all major credit cards – VISA and Mastercard and Paypal.